Questions Answered

Yes, we offer comprehensive custom design services. Our process includes an initial consultation to understand your preferences and choice of symbols. We then provide detailed photorealistic renderings for approval, ensuring the final design represents your path within the Brotherhood while maintaining the essence of fraternal traditions.

To get started, please fill out the custom inquiry form here. This form will help us create a personalized piece celebrating your fraternal journey. By providing detailed information about your design preferences and symbols, you ensure we can craft something unique for you. Our team is dedicated to understanding your vision and bringing it to life.

Our artisans are experts in fraternal symbolism, ensuring that every piece of jewelry we produce accurately represents sacred geometry and traditional symbols. Each item is rigorously inspected to meet craftsmanship and symbolic standards, guaranteeing a faithful reflection of fraternal values.

Our design philosophy centers on a deep understanding of the symbolic traditions within various fraternal organizations. We meticulously integrate working tools that symbolize moral and ethical principles. Our designers specialize in creating degree-specific emblems that reflect the sacred traditions shared across different initiatory systems.

Absolutely. We specialize in crafting pieces that reflect your specific Masonic degree within every Masonic rite and jurisdiction. Our designers work closely with you to incorporate meaningful symbols and design elements. Additionally, we are committed to ensuring that every piece captures the essence of your journey and contributions to the fraternity.

Yes, we accommodate all fraternal organizations, brotherhoods, and sisterhoods, from the Independent Order of Odd Fellows to the Ordo Templi Orientis and the Knights of Columbus. Our expertise extends to designing jewelry that honors various organizations' unique traditions and symbols, ensuring that every piece is crafted with respect and precision.

We offer 14K and 18K gold options in white, yellow, and pink, each providing a rich and luxurious appearance. Additionally, our platinum selections represent the highest standard in metalwork, ensuring both symbolic significance and exceptional quality.

Environmental responsibility is integral to our craftsmanship philosophy. We are committed to ethical metal sourcing and implement sustainable manufacturing practices that minimize our environmental footprint. Our customers can choose to incorporate lab-grown gemstones into their jewelry designs.

Lab-grown gemstones offer many benefits. They are more affordable than natural gemstones of comparable quality and size. They are also more environmentally and ethically sustainable since they are grown in controlled lab conditions. Additionally, lab-grown gemstones often have fewer inclusions or impurities than natural ones, making them appear more brilliant.

Quality assurance at Hiramic is a comprehensive and rigorous process. Each piece undergoes individual artisan inspection, ensuring every detail meets our strict standards. We employ precision measurement techniques to verify the accuracy of symbolic elements, guaranteeing that each design remains true to Masonic traditions.

Pricing for our custom fraternal jewelry reflects the complexity and materials involved in each unique piece. Multiple factors contribute to the final cost, including the type of metals selected, the intricacy of the design, the complexity of symbolic representation, potential gemstone integration, the labor-intensive nature of creation, and the overall level of customization requested.

We have made it easy for you to own our products by providing various payment methods. You can pay with your Visa, MasterCard, Discover, Amex, and the ever-reliable payment service, PayPal. You can check all our payment methods by clicking here.

Our ring size options are standard US sizes. Click here to use our ring size chart and conversion table to confirm your ring size before placing your custom order. Alternatively, you can visit a local jeweler and ask for a ring size measurement.

When you place a custom order, our work begins immediately. Each piece of jewelry we offer is handmade by our master goldsmiths. Production and dispatch take approximately 3-5 weeks from the time of the design approval. The approximate shipping time is 5-15 days, depending on your location.

Yes, we offer worldwide shipping, regardless of your location. Your package will be discreetly shipped in a plain box to ensure privacy. Once the courier service picks up your parcel, you will receive an e-mail with the tracking number.

The customs office of the destination country or region may impose customs fees, import duties, taxes, and other charges on your international order. These additional charges required for customs clearance are the responsibility of the recipient. When your order arrives at customs, either the carrier or the customs office will contact you directly to arrange the payment of any additional charges that may be due. You can read our shipping policy by clicking here.

Order confirmation e-mails may take up to thirty (30) minutes to reach your inbox. Please make sure to check your spam folder. If you still have not received your confirmation e-mail, please get in touch with us.

If you contact us immediately about the error in your address, we will happily change it for you. Just e-mail us your full, correct address and your order number, and we will update the details.

We take pride in offering a comprehensive warranty program that reflects our commitment to quality craftsmanship. Each item is meticulously handcrafted and individually inspected to ensure it meets our standards for quality and durability. In line with industry standards, we provide a one-year warranty on the craftsmanship of our products. You can read more about our warranty coverage by clicking here.

In this unlikely event, please get in touch with us to evaluate and resolve any issues accordingly. We are not responsible for damages caused by normal wear and tear. Our warranty does not include loss or theft of the jewelry or intentional or unintentional damage such as scraping, breakage, or chipping.

Please be advised that custom designs and products purchased during our special site-wide sale are non-refundable. However, items purchased (unworn, with tags, in original packaging) can be returned only for store credit or direct size exchange. Credit or exchange requests will only be honored within 30 days of placing your order. You can read more about our return policy by clicking here.